What our Customers say...
They we’re very helpful and easy to work with. Constant communication. Made everything go away!
Fast and professional, took time to make sure everything was secured and took the time to go over the work they did with us.
After a housefire I reached out to some contractors and well-known restoration companies. From the start Brandon at SERVPRO – Tarzana/Reseda was a mile better than everyone else. SERVPRO – Tarzana/Reseda quickly set themselves apart from the others with the honest, courteous, and professional service.
The process with the insurance and their high-pressure and dishonest vendors was a nightmare. Going through this unfortunate situation, it was refreshing to hear Brandon assure us that things would be okay and that he would do his best to get us back in our home in a timely manner. He was very honest and upfront about the challenges and issues that we might encounter. Brandon is highly experienced in the industry, and he truly made the process much easier on us. He was quick in providing us with a thorough quote and showing us how he would make sure our home was back to normal. Although it was an unfortunate event that we went through the housefire, we were certainly in good hands with Brandon and SERVPRO – Tarzana/Reseda.
We would highly recommend Brandon and SERVPRO-Tarzana/Reseda to any person that find themselves in the unfortunate situation of needing restoration services. Brandon and his team went above and beyond to make sure our home was returned in a manner that exceeded our expectations. His knowledge of construction and repairs is excellent and is quick to offer suggestions on possible approaches to repair one’s home. Brandon and his team are wonderful, and they are very considerate throughout the entire project. I cannot emphasize enough how grateful and fortunate we are to have worked with Brandon and his team at SERVPRO- Tarzana/Reseda. Thank you so much for your help Brandon!
Nima and Robert did a great job they were here on time efficient and greatly appreciate it for the work that they’re doing thank you
Fast and professional, took the time to make sure everything was secured and took the time to go over the work they did with us.
SERVPRO was hired by our insurance company after we discovered a leak under house upon returning from a 10 day vacation. The leak was repaired and then SERVPRO went to work. They were professional, accommodating, efficient, friendly and communicated well, explaining what they were doing each step of the way. They dealt with our concerns. Particularly helpful were Matthew, Marisol and Casey. Even the boss, Brandon, showed up and did some significant hands on, delicate, work! We could not be more pleased!
Matthew and Robert came on the appointed time .
I am so pleased with these two young guys .They are very professional , very respectful and very
They looked at all the areas in my house where there are possible water damage . Very thorough.
They explained ,in detail, what is going on and
what necessary work to be done .
I am so glad that Matthew and Robert were assigned to my place . I am very comfortable
now ,that they patiently explained to me what
needs to be done.
They both are jewels to your company . They
represent SERVPRO's good name .
Your company must be very fortunate , happy and proud to have them both .
Our roof leaked into 3 bedroom ceilings during the last rain storm, very stressful. During the rains they sent over an emergency tarp service to stop the leak. After the rain stopped they came right away to provide an assessment of the water damage. Mathew and Clayton were great at communicating every step of the way. They set up containment for the removal and sanitation. They cleaned up everything so well, I was so impressed and thankful. SERVPRO will definitely be my first phone call if I ever have another situation.
We had the pleasure of working with Brandon and Omar after a roof leak caused mold and water damage. Their team was extremely helpful and made the entire repair process quick and easy, and worked around our schedule. Would definitely recommend working with them, especially if you need to settle with insurance!
You never think you will need a company like SERVPRO, until you do. I was very lucky to have gotten this office (thanks Diane) and the lead person, Collin. My insurance sent them over, so I did not know who would be arriving. They were patient, calm, and knowledgeable. Communication was great and clear. They worked around my schedule and showed up when they said they would be here. I recommend them highly. They care about doing a good job and it shows in all they do.
Brendon has gone above and beyond from scheduling appointments, providing quotes, and coordinating back and forth rescheduling due to conflict. Jesus was the technician and while it was a small job (master bathroom mold clearance), he did take the job seriously. Thank you!
Omar and all of your staff are really happy to help. Even if it is just sharing knowledge. We appreciate having really caring people serving us and our community. Call SERVPRO if you need anything!
I needed a second opinion when there was mold found in the AC closet in my apartment. Omar came out free of charge to do an inspection, educated me on what was going on and made professional recommendations that gave me the confidence to go to the management company to ask for both safety and recuperation measures. I will always use this service from here on out. Thank you, Omar!
I would like to thank SERVPRO and their staff for helping us with the fire cleanup. We will recommend you to anyone in need of fire services. Thank you!
SERVPRO did such a great job cleaning up the fire debris and the water damage caused by putting out the fire. We were so happy that SERVPRO took care of all of our contents and spoke with the insurance for us. Thank you for doing such a great job. J & F S.
We had a leak that we didn't know about and got mold in our garage. SERVPRO saved the day and removed everything quickly and efficiently. Thank you to Omar and Collin for being so great. We highly recommend!
SERVPRO handled our water damage and construction project like PRO's no wonder it is in the name. We are grateful to have had such great support during our trying time.
Collin and all of SERVPRO were very professional and handled my home and the entire water damage with the utmost care.
Excellent service. Extremely professional and nice. Explained every step of the process and showed up on time every day with a smile.
Collin Schreiber, who was the team leader was fantastic as well as the rest of his team - Collin L., Mark, and Robert. I would not hesitate to use SERVPRO again.
We cannot say enough about how wonderful Brandon at SERVPRO was in dealing with a recent sewer backup. He was very responsive and communicative with us and our insurance company, providing important & detailed information. We would definitely hire SERVPRO of Woodland Hills again!
SERVPRO has helped me several times with moving boxes and is a great resource for our community.
We hired SERVPRO of Woodland Hills for a water damage situation.
The owner Brandon Hedding and his entire staff were amazing.
From beginning to end Brandon and his team of experts were extremely professional, friendly, and ever so patient. Even the technicians that were on the job for the water damage, clean up and demo were mindful of leaving the work areas as well as the non-work areas clean and tidy before leaving for the day. We recommend SERVPRO of Woodland Hills!
Outstanding customer service and all-around great people.
Thank you Brandon and team for a job well done. We appreciate each and every one of you. Sincerely Joy and Frances.
SERVPRO of Woodland Hills is the absolute best!!! The customer service and communication was outstanding. From the moment they received our call to the service they provided both at the studio and my house was fantastic. They were very quick to respond and take care of my needs. I would highly recommend SERVPRO! I’m truly grateful for
this company. In a time of crisis, they helped me keep calm and were able to service all my needs. Thank you especially to the amazing owners who followed up after service to ensure I was satisfied with their work!
AAA sent out SERVPRO to dry out my bath and living space. They had to take up my tile and carpet. They were polite and efficient. Thank you to Mark and Juan.
SERVPRO was so amazing. We called them for a terrible mold infestation and they were so prompt and professional. They were with us every step of the way and we are so happy to have found them. When you are having something as stressful as we were having happening it was such a blessing to have such a great team to guide us. We would have been lost. They were all so knowledgeable. Thank you SERVPRO!!!
Brandon and his crew were very helpful, explained the process, and made it very easy! Thank you SERVPRO of Woodland Hills
Fantastic family-run business.
Fantastic prompt detailed cleaning and removal for apartment. Friendly and efficient. Thank you Omar, Esther et-al!
We had never encountered such a tragedy in our lives and you walked us through what needed to be done step by step. We scheduled an appointment for SERVPRO to come out and do an assessment. Little did we know that we were meeting not only a professional but someone who helped get us through this incredibly hard time.
I would like to thank Brandon and his very professional crews for taking care of my home and making sure that everything was put back just as it was. Warmly, Mervyn K.
I'm so glad I called SERVPRO they really know what they are doing.
I couldn't as for better service. When you call at midnight SERVPRO is there.
Great job SERVPRO! Thank you for dealing with my insurance company to make the job go smoothly.
SERVPRO was right on time and did the work just as they had explained it to me. I value honesty in a company.
A terrific crew from SERVPRO of Woodland Hills was at my home today. They were extremely professional, prompt, efficient and knowledgeable. They did a superb job and I will definitely use them in the future.
It was a pleasure to have done business with you. It's really great to see things come back together and that we are pleased with the results. Thanks a million!
These guys are great! Professional, on-time and most importantly they did a great job. We had a bunch of water damage to the business and they came in and took care of everything fast.
I would highly recommend them.
They were a godsend for us. They were there immediately, took care of the fire cleaning, helped with the insurance company, moved us out for repairs, stored our belongings and moved us back in expertly. Brandon and his crew were simply great.
I had a grey water/sewage back up in my home from a flash flood. I called the first company I found on Google (not SERVPRO). They came out and what a nightmare. They gave me incorrect information, they rushed me to make a decision and I just felt uneasy. I sent them away and when I contacted my State Farm agent he recommended SERVPRO of Woodland Hills. What a difference. Professional, honest, explained things clearly, did an awesome job with both the clean up and restoration. Most importantly they were people I felt I could trust 100% to be honest and provide excellent quality of work. When your house is flooding and your home and stuff is being ruined. its stressful and you feel very vulnerable. I am so glad someone directed me to Servo Pro and would highly recommend them to anyone.
George Kappas, Woodland Hills, CA.
SERVPRO was great. My unit was leaking from my bathtub into the unit below me for weeks. Called SERVPRO to get some help. They came out right away with all their tools to fix the problem. SERVPRO even dealt with the owner of the unit so I didn't have to. Both of the units were taken care of by SERVPRO within a few days. Very professional and hard working people over there. Would definitely recommend and use them again if needed. Ask for Brandon or Casey, they're the ones who took care of me.
I have experience with Woodland HIlls SERVPRO both personally and professionally. I've had a couple of water leaks in my home. One turned into mold. SERVPRO assisted me with and on both occasions they were prompt, professional and sympathetic. As an insurance brokers I've also referred my clients when they've had water, smoke or fire damage and needed emergency intervention. I always receive positive feedback from my clients which is of utmost importance. I highly recommend letting Woodland Hills SERVPRO help you through what is usually a stressful time (they make it a little less so).
Woodland Hills, Ca.
SERVPRO of Woodland Hills and the American Red Cross have a unique partnership and both are committed to helping those affected by an emergency or natural disaster. SERVPRO of Woodlands also extends their dedication to community service by sponsoring blood drives to help ensure a healthy blood supply for those who will need it. I am very proud to work with Noel and his entire team and would recommend their services to those who need their type of help.
I highly recommend SERVPRO to anyone going through a disaster in their home...they will help you and take care of you, so you can take care of the other millions of things you need to do!. Thank you SERVPRO!
I cannot say enough good things about SERVPRO. I recently bought a building and had some water damage. It started in the bathroom on the 3rd floor and spilled over to the 2nd floor and the garage on the 1st floor. SERVPRO came out to review the damage and provided me with a ballpark that night and a quote the next day. It took about 3-4 days before everything was dried out and cleaned.
What impressed me the most were the people. First there was Casey in the office. She was friendly and very responsive. Clark who gave me the initial estimate was knowledgeable about what needed to be done and he walked me through how it would be done and how long it would take. Chris and George were great. Chris was there on a daily basis letting me know how things were progressing. Then when the process was done Chris and George made sure they left everything as clean as possible. I hope I never have water damage again, but if I do, at least I know who I will call.
Thanks to the entire SERVPRO team for making this awful experience not so awful. You guys are awesome.
I had fire at my home. I was so scared all my stuff was ruined and I didn't know how I would pay for everything. I called SERVPRO and they instantly came to ensure I was taken care of. They packed my things and my home was cleaned up. I stayed at a hotel and my insurance covered everything. I am so happy I called them they took great care of me! I don't know what I would have done without them. Thank you for everything.
Home for sale with Mold issue "We purchased a new home and found MOLD in our crawlspace. Curtis and The crew were fantastic! We are very pleased with the results and the house smells great. Thanks for your help!"
We had some storm damage in our garage and SERVPRO was here in no time. 24 Hour service means 24 hour service. Thanks!
Water problem in our business was taken care of quickly and professionally. Very happy!
This company is what an Emergency repair service is meant to be. They helped us through our horrible experience with knowledge and compassion.
When the fire storm happened we had no idea what to do. There was smoke damage and soot over everything that wasn't burnt. SERVPRO came and took care of everything. Dealt with the insurance company, packed our belongings, and moved us out while the repairs were done. They moved everything back after and unpacked it. What a relief to have SERVPRO there to help us.
I have become aware of SERVPRO over the past several years and would suggest them as a solution to all of your restoration needs. In times of need yes, you need a crew that will step in and clean up the mess. Yes they have an excellent crew and they will do just that with professionalism and the best of training. What you also may overlook in the time of immediate need is that you also need integrity, compassion and a team that will complete the job properly. SERVPRO has always exemplified that to me in each of our situations.
A company who handles all their customer’s needs is a rare find these days. This is who you should call for all of your water damage restoration needs.
My business was under water, no pun intended. SERVPRO came in, dried us out and really did a tremendous job. One business to another, thanks.
We had horrible mold in our bathroom and SERVPRO made our bathroom look brand new again before we had everyone over for our daughter's graduation. Thanks!
Could not have been happier. SERVPRO you did an absolutely amazing job. Can't believe we ever had mold. Can't tell now.
Tremendous clean up after some smoke damage in our offices. Thanks SERVPRO
What a fantastic job you did! I am telling everyone that I can SERVPRO is the best!
I was so disgusted when I realized we had mold in our bedroom and hall. Your technicians cleaned it up properly and stopped the source of moisture that was feeding the mold. Thank you. K.M.
When we had a fire break out in our home, I never thought I was going to get over it, but SERVPRO's professional and caring staff (Casey, Brandon, Lisa) not only repaired our damages, but helped me to understand every step of the remediation process to reassure me it would be okay.
People rely on my shop to get their hair done, when water was pooling on my floor, I thought we’d be shut down for days. Thank you Brandon and SERVPRO for your hard work in keeping us going.
We were pleased with the time it took to repair the fire damage in our home and recommend SERVPRO to everyone in our lives.
If yelp had the ability to give a 10 star rating, I would...
I've been exposed to contractors/workers on 2 continents for both residential and commercial properties and this is the first time, I felt the need to write a review and let the public know about my experience. SERVPRO of Woodland deserves special mention, specifically one of their team leaders, Fredy Real along with his top right hand man, Tim Nolan and all the other team members that worked in my home..
I had extensive water damage and Fredy from the beginning, was extremely professional, knowledge and 5 steps ahead of the project at all times. Tim Nolan was extremely thorough, hard working and did an immaculate job. I had a 10 ft granite counter top that needed to be removed and I didn't think it was humanly possible to remove it without some cracking/chipping. Tim removed it without any damage/chipping, wow Tim!!
Freddy and his team are an asset to SERVPRO of Woodland Hills. The owner, Brandon Hedding is very fortunate to have them represent his company in the community.
Thanks to the entire SERVPRO team, we had less stress in a time of discomfort. Alfredo was excellent, and couldn't have done a better job. I'm glad I let you do the job, and not your competitor. Excellent service, excellent communication, and they made our life easier.
SERVPRO of Woodland Hills saved our lives! After the fires we really did not know what to do. They came in and handled everything. Including dealing with our insurance. What a relief! Thanks again.
SERVPRO of Woodland Hills was very professional, they were prompt and polite and super clean. I am very impressed with the level of service and could not have asked for more.
Both workman were courteous, helpful, and knowledgeable.
The technicians were prompt, courteous, nice, efficient, and friendly.
Great service!!! We would refer to anyone and everyone. David was beyond wonderful and helpful to our family. He made a difficult situation much easier.
The remediation was done promptly and with attention to detail. Take down was done efficiently as well.
David Moran was wonderful and helpful.
The workers were prompt, efficient, and quite professional in their tasks.
Thank you, Susan Stelzer
Amazing and very helpful knowledgeable about product, damage, was able to help ease anxiety about situation.
Thank you, Krissy Wong
Can't think of anything that needs to change David & Henry provided superb service, very good work, and very mannerly.
Dave & Junior were prompt, very nice, went right to work. They both did a great job. Explained what they were doing clearly.
Great Job! Paul Fisher
SERVPRO, sent out two workers to my home, and they got there on time. We showed them what rooms were to be restored, and a couple things we needed them to do. They listened to us and did a excellent job. The carpeting looked great. It only took a couple hours to complete the job. I would refer SERVPRO to my neighbors and friends. No need to shop for new carpeting. Thanks, Larry
We would like to acknowledge the great job done by Chris, and Garrett in our home. They answered all our questions, and their impeccable work made this difficult time easier for us. We highly recommend SERVPRO, and specially Garrett, and Chris team. It would have been nice if you're company could have done the restoration too.
Thanks to Clark and Angela, and the entire SERVPRO team, we have less stress in a time of discomfort. Clark was excellent, and couldn't have done a better job. I'm glad I let Clark do the job, and not Service Master. Excellent service, excellent communication, and he made our life easier.
From the moment Clark, and his staff arrived until the end of the services performed everything was 100 percent. Clark is a true professional, and a credit to your organization. His attention to detail, and his concern for our well being is extraordinary.
We want to thank everyone who has helped out during this unforeseen and unfortunate flood that we had at Pet Vet.
Want to give a special shout out to Clark at SERVPRO Woodland Hills, Reseda, and Tarzana who worked non stop (even on his days off) to bring his part to fruition.
We plan on reopening partially on Thursday and building from there.
See you all soon
Dr. Howard Brown