What our Customers say...

Water Damage Testimonials

Fast and professional, took time to make sure everything was secured and took the time to go over the work they did with us.

Nima and Robert did a great job they were here on time efficient and greatly appreciate it for the work that they’re doing thank you

SERVPRO was hired by our insurance company after we discovered a leak under house upon returning from a 10 day vacation.  The leak was repaired and then SERVPRO went to work.  They were professional, accommodating, efficient, friendly and communicated well, explaining what they were doing each step of the way.  They dealt with our concerns.  Particularly helpful were Matthew, Marisol and Casey.  Even the boss, Brandon, showed up and did some significant hands on, delicate, work!  We could not be more pleased!

Matthew and Robert came on the appointed time .
I am so pleased with these two young guys .They are very professional , very respectful  and  very
proficient .
They looked  at all the areas in my  house where there are possible water damage . Very thorough.
They explained ,in detail, what is going on and
what  necessary work to be done .
I am so glad  that Matthew and Robert  were  assigned to my  place . I am very comfortable
now ,that  they patiently explained to me what
needs to be done.
They both are jewels to your company . They
represent  SERVPRO's  good name .
Your company must be  very fortunate , happy and proud  to have them both .

Maria L.

Our roof leaked into 3 bedroom ceilings during the last rain storm, very stressful. During the rains they sent over an emergency tarp service to stop the leak. After the rain stopped they came right away to provide an assessment of the water damage. Mathew and Clayton were great at communicating every step of the way. They set up containment for the removal and sanitation. They cleaned up everything so well, I was so impressed and thankful. SERVPRO will definitely be my first phone call if I ever have another situation.

We had the pleasure of working with Brandon and Omar after a roof leak caused mold and water damage. Their team was extremely helpful and made the entire repair process quick and easy, and worked around our schedule. Would definitely recommend working with them, especially if you need to settle with insurance!

You never think you will need a company like SERVPRO, until you do. I was very lucky to have gotten this office (thanks Diane) and the lead person, Collin. My insurance sent them over, so I did not know who would be arriving. They were patient, calm, and knowledgeable. Communication was great and clear. They worked around my schedule and showed up when they said they would be here. I recommend them highly. They care about doing a good job and it shows in all they do.

Omar and all of your staff are really happy to help. Even if it is just sharing knowledge. We appreciate having really caring people serving us and our community. Call SERVPRO if you need anything!

Collin and all of SERVPRO were very professional and handled my home and the entire water damage with the utmost care.

Excellent service. Extremely professional and nice. Explained every step of the process and showed up on time every day with a smile.

Collin Schreiber, who was the team leader was fantastic as well as the rest of his team - Collin L., Mark, and Robert. I would not hesitate to use SERVPRO again.

We hired SERVPRO of Woodland Hills for a water damage situation.
The owner Brandon Hedding and his entire staff were amazing.
From beginning to end Brandon and his team of experts were extremely professional, friendly, and ever so patient. Even the technicians that were on the job for the water damage, clean up and demo were mindful of leaving the work areas as well as the non-work areas clean and tidy before leaving for the day. We recommend SERVPRO of Woodland Hills!
Outstanding customer service and all-around great people.
Thank you Brandon and team for a job well done. We appreciate each and every one of you. Sincerely Joy and Frances.

AAA sent out SERVPRO to dry out my bath and living space. They had to take up my tile and carpet. They were polite and efficient. Thank you to Mark and Juan.

Brandon and his crew were very helpful, explained the process, and made it very easy! Thank you SERVPRO of Woodland Hills

A company who handles all their customer’s needs is a rare find these days. This is who you should call for all of your water damage restoration needs.

People rely on my shop to get their hair done, when water was pooling on my floor, I thought we’d be shut down for days. Thank you Brandon and SERVPRO for your hard work in keeping us going.

Thanks to the entire SERVPRO team, we had less stress in a time of discomfort. Alfredo was excellent, and couldn't have done a better job. I'm glad I let you do the job, and not your competitor. Excellent service, excellent communication, and they made our life easier.

Mona C.

Both workman were courteous, helpful, and knowledgeable. 

The technicians were prompt, courteous, nice, efficient, and friendly. 

Great service!!! We would refer to anyone and everyone. David was beyond wonderful and helpful to our family. He made a difficult situation much easier.

Thank you,

Adam Slobin

The remediation was done promptly and with attention to detail. Take down was done efficiently as well.

Thank you,

Natalie Wagner

David Moran was wonderful and helpful.

Amazing and very helpful knowledgeable about product, damage, was able to help ease anxiety about situation.

Thank you, Krissy Wong

Can't think of anything that needs to change David & Henry provided superb service, very good work, and very mannerly.

Dave & Junior were prompt, very nice, went right to work. They both did a great job. Explained what they were doing clearly.

Great Job! Paul Fisher

We would like to acknowledge the great job done by Chris, and Garrett in our home. They answered all our questions, and their impeccable work made this difficult time easier for us. We highly recommend SERVPRO, and specially Garrett, and Chris team. It would have been nice if you're company could have done the restoration too.

Thanks to Clark and Angela, and the entire SERVPRO team, we have less stress in a time of discomfort. Clark was excellent, and couldn't have done a better job. I'm glad I let Clark do the job, and not Service Master. Excellent service, excellent communication, and he made our life easier.

Maria Calvo

From the moment Clark, and his staff arrived until the end of the services performed everything was 100 percent. Clark is a true professional, and a credit to your organization. His attention to detail, and his concern for our well being is extraordinary.

We want to thank everyone who has helped out during this unforeseen and unfortunate flood that we had at Pet Vet. Want to give a special shout out to Clark at SERVPRO Woodland Hills, Reseda, and Tarzana who worked non stop (even on his days off) to bring his part to fruition. We plan on reopening partially on Thursday and building from there.

See you all soon

Dr. Howard Brown